Building Supplies in Wilmington
Customer service is of paramount importance to Professional Builders Supply, and our Wilmington office is a shining example of taking this to heart. Our experienced team of veteran builders works hard every day to bring high-quality products to our customers at a great value. Whether we have worked with you for decades or if we are new partners, our dedication to helping Wilmington grow has never wavered.
As Wilmington grows and changes with the times, we will be there, standing at the ready, to ensure new developments and renovated existing buildings are built with the best possible products and quality. We are dedicated to offering the best quality products to every worksite: on time and at an incredible value. Supporting our family at Professional Builders Supply is always close to our hearts, and that starts with continued dedication and focus on providing the best for our Wilmington customers–new and old, alike.
From subcontracting projects to purely product-based sales, your business is genuinely respected and appreciated. Give us the opportunity to show you the difference … it’s about the service!!!®
Professional Builders Supply – Wilmington
3941 US Highway 421 North
Wilmington, NC 28401-9027
WILMINGTON MARKET PRESIDENT, PARTNER
Troy is a co-founder and original partner of Professional Builders Supply. He has over 22 years of experience in the building material industry having served in various capacities with a national dealer in several different markets in the Southeast. Troy’s career included stints as a General Manager in Greenville, SC, Youngsville, NC and Garner, NC prior to being promoted to Market Distribution Manager for the Triangle area of North Carolina. He was widely viewed as one of the best operations professionals within the company and within the industry. Troy was instrumental in designing and setting up initial operations in several of these locations as well as reconfiguring several distribution facilities to enhance efficiencies.
Troy spearheaded all operations related aspects of PBS when the company was launched. While Troy’s strength is his background in operations, he has a proven track record in successfully managing the sales and administrative functions as well. Troy’s focus on establishing efficient systems and failsafe administrative processes continues to have a pervasive positive impact on PBS. He is truly passionate about providing “world class” customer service and he consistently employs entrepreneurial thinking to push the company to be better. In his role as Wilmington Market President, Troy is responsible for all PBS activities in the Wilmington, Jacksonville and Brunswick County areas.
Chris currently manages and directs all delivery, warehouse and service personnel at Professional Builders Supply’s Wilmington location. Chris has a wealth of experience, over 20 years in the industry, having worked his way through the ranks at a national dealer as a Dispatcher and Operations Manager and ultimately serving as a Location Manager. Chris was one of the original employees at PBS and, as such, is intimately knowledgeable of our processes, systems, core values and focus on customer service. Chris enhanced his operations experience considerably when he spent time on the road as an Outside Sales Representative thus giving him a unique perspective of what it takes to service a customer properly.
Gerald has over 20 years experience in the Building Materials Business. He has served in numerous capacities in the industry with one of the largest independent Building Suppliers in North and South Carolina including Assistant Manager, Purchasing Manager and Operation Manager. Gerald currently handles the purchasing for our Wilmington market. His extensive background in the Industry brings a wealth of knowledge to the PBS team that serves to ensure stability in the product access and related pricing.
Wilmington Sales Team
Our sales team is comprised of ten Account Managers who are supported administratively by six Account Coordinators and two Counter Sales people. In addition our Value Add and Installed Division work hand in hand with our sales team. With a varied range of experiences and backgrounds this group shares one commonality: a burning desire to provide the customer with a level of service that is unequalled. Collectively this group possesses more than 125 years of experience in the building or building material distribution business! As such, when you elect to purchase your materials from Professional Builders Supply, you have 125 years of experience working for you.
Wilmington Administrative Team
Our Wilmington Administrative team includes (left to right), Teresa Newton – Receptionist, Kelly Doran – Billing Specialist, and Katie Ross – Credit Manager. Not pictured is Lisa Wilkins – A/P Specialist. Together they bring a wealth of Administrative experience where the focus is clearly on making our company easy to do business with.
Interested? Have Questions? Give Us a Call!